General terms of use

1. Introduction

Welcome to Nues Shop (hereinafter: "the Website"), operated by Sonia Mangeant (hereinafter: "the Operator"). Any use of the website, its services, or the purchase of products through it constitutes full and unreserved acceptance of the terms and conditions detailed in this document.

2. Business Details

  • Store Name: Nues Shop

  • Website Address: nues-shop.com

  • Owner: Sonia Mangeant

  • Address: 9 BD Eugene Bruneau, 14270, Mezidon-Canon, France

  • Contact Email: info@nues-shop.com

3. Products and Prices

  • The products offered for sale are those displayed on the website on the day of the user's visit.

  • Prices are displayed in the local currency and include applicable taxes, but do not include shipping costs, which are added before the final order confirmation.

  • We reserve the right to update prices at any time, but the price charged will be the one displayed at the time of order confirmation.

4. Orders and Payment

  • To place an order, the user must provide accurate and complete details (name, address, email, and phone number).

  • Payment is made through the secure platforms available on the website (credit cards, PayPal, etc.).

  • An order will be considered final only after receiving payment confirmation from the payment gateway provider.

5. Shipping and Delivery

  • Shipments are made to the address provided by the customer during the purchase process.

  • Delivery times vary depending on the destination and the efficiency of local shipping companies. Nues Shop is not responsible for delays resulting from customs procedures, strikes, or postal service disruptions.

  • Any customs duties, local taxes, or handling fees in the destination country are the sole responsibility of the customer.

6. Right of Cancellation and Returns

  • The customer has the right to request a product return within 14 days from the date of receiving the package.

  • The product must be in its original condition, in its original packaging, without signs of use, unwashed, and without any alterations.

  • Return Shipping Costs: Shipping costs for returning a product shall be borne by the customer, unless the item arrived damaged or an incorrect item was shipped by the store.

7. Warranty and Limitation of Liability

  • Products sold on the website comply with standard quality regulations.

  • The Operator shall not be held liable for any indirect or consequential damages resulting from incorrect or inappropriate use of the purchased product.

8. Intellectual Property

All content appearing on the website (texts, graphic design, images, logo, icons) is the exclusive property of Nues Shop and Sonia Mangeant. Any unauthorized reproduction, distribution, modification, or commercial use of website elements is strictly prohibited without prior written consent.

9. Privacy Protection

We are committed to protecting our customers' privacy. The information collected on the website is used solely for processing orders, delivering them, and improving the store's service experience.

10. Governing Law and Jurisdiction

These terms shall be governed by the laws applicable in the country of business registration (France). Any dispute or claim shall be brought before the competent courts in the Operator's region of residence.