General terms of use

1. Introduction

Welcome to Tonilo Shop (hereinafter referred to as the "Website"), operated by Kevin Manuel (hereinafter referred to as the "Operator"). By accessing or using this Website, its services, or purchasing products through it, you agree to be bound by and comply fully with the terms and conditions outlined in this document.

2. Business Information

  • Store Name: Tonilo Shop

  • Website URL: tonilo-shop.com

  • Owner: Kevin Manuel

  • Address: 631 E Cody Dr, Phoenix, AZ 85040, United States

  • Contact Email: info@tonilo-shop.com

3. Products and Pricing

  • The products offered for sale are those displayed on the Website on the day of the user's visit.

  • Prices are displayed in the local currency and include applicable sales taxes, but exclude shipping fees, which are added before order confirmation.

  • We reserve the right to update prices at any time; however, the price charged will be the one displayed at the time of order confirmation.

4. Orders and Payment

  • To place an order, the user must provide accurate information (name, address, email).

  • Payment is processed through the secure payment platforms available on the Website (credit cards, PayPal, etc.).

  • An order is considered final only after receiving payment validation from the payment gateway provider.

5. Shipping and Delivery

  • Shipments are made to the address provided by the customer during the ordering process.

  • Delivery times vary depending on the destination and the efficiency of local shipping companies. Tonilo Shop is not responsible for delays caused by customs clearance procedures or postal services.

  • Any local customs duties, import taxes, or fees in the destination country are the sole responsibility of the customer.

6. Right of Cancellation and Returns

  • Customers are entitled to request a return within 14 days of receiving the product.

  • The product must be in its original condition, in its original packaging, unused, unwashed, and unaltered.

  • Return shipping costs are paid by the customer, unless the item is defective or an error was made by the store.

7. Warranty and Limitation of Liability

  • Products sold on the Website comply with applicable quality standards.

  • The Operator shall not be held liable for any indirect or consequential damages resulting from the improper use of any purchased product.

8. Intellectual Property

All content on the Website (texts, images, logos) is the exclusive property of Tonilo Shop and Kevin Manuel. Any reproduction, distribution, or commercial use without prior written authorization is strictly prohibited.

9. Privacy Policy

We are committed to protecting our customers' privacy. Information collected is used exclusively for processing orders and improving our services.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, United States. Any dispute shall be brought before the competent courts of the Operator's jurisdiction.