Privacy policy

1. Introduction

At Tonilo Shop, operated by Kevin Manuel, we are committed to protecting your privacy. This document outlines how we collect, use, and protect your personal information when you visit tonilo-shop.com or make a purchase from our store.

2. Information We Collect

When you visit the Website, we automatically collect certain information about your device (browser, IP address, time zone, and cookies). Additionally, when you make a purchase or attempt to make a purchase, we collect from you:

  • Identity Information: Full name.

  • Contact Information: Email address and phone number.

  • Shipping & Billing Information: Physical shipping address and billing address.

  • Payment Information: Processed securely by our payment gateway providers (we do not store your full credit card details on our servers).

3. How Do We Use Your Information?

We use the information collected to:

  • Process and deliver your orders (including order confirmations and invoices).

  • Communicate with you regarding your orders or customer service inquiries.

  • Screen orders for potential risk or fraud.

  • Send you marketing updates or promotional offers (only if you have explicitly opted in).

4. Sharing Your Information with Third Parties

We share your personal information with trusted third parties to help us operate our store:

  • Shopify: The platform that hosts our online store.

  • Google Analytics: To help us understand how our customers use the Website and to improve the shopping experience.

  • Law Enforcement: If required to do so by law or in response to a valid legal request.

5. Data Retention

When you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to correct it, or to request its permanent deletion. To exercise these rights, please contact us at info@tonilo-shop.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Operator Name: Kevin Manuel

  • Address: 631 E Cody Dr, Phoenix, AZ 85040, United States

  • Email: info@tonilo-shop.com

  • Website: tonilo-shop.com